Terms of Service for Maple Bloom Garden Design

Effective Date: June 24, 2026

1. Introduction and Acceptance of Terms

These Terms of Service (the “Terms”) govern your access to and use of the services provided by Maple Bloom Garden Design, located at 2480 Yonge Street, Toronto, ON M4P 2H1, Canada, including any related communications, estimates, proposals, invoices, scheduling, and service delivery (collectively, the “Services”).

By requesting, booking, paying for, or otherwise using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Services. If you are entering into these Terms on behalf of another person or entity, you represent and warrant that you have authority to bind that person or entity.

2. Scope of Services

Maple Bloom Garden Design provides garden-related residential and commercial services, which may include:

• Garden design and planning
• Seasonal planting and flower bed installation
• Lawn care and turf maintenance
• Shrub and hedge trimming
• Mulching and soil improvement
• Irrigation system setup and maintenance
• Spring and fall garden cleanups

The exact scope, timeline, materials, and pricing for each engagement will be set out in a written estimate, proposal, work order, service agreement, invoice, or other written confirmation issued by Maple Bloom Garden Design. Any services not expressly included are excluded unless agreed to in writing.

All services are subject to site conditions, weather, seasonal availability, access to the property, and the condition of existing landscaping, soil, turf, irrigation, and plant material.

3. User Obligations and Responsibilities

You agree to:

• Provide accurate, complete, and current information when requesting Services.
• Ensure safe, timely, and unobstructed access to the property and work areas.
• Disclose known hazards, including underground utilities, irrigation lines, drainage issues, pests, allergies, or contaminated soil.
• Obtain any required permissions, approvals, permits, or consents from landlords, condominium corporations, municipalities, or other third parties, unless otherwise agreed in writing.
• Remove or secure valuables, fragile items, pets, and personal property from work areas before service begins.
• Maintain utilities, water access, and any necessary power sources unless otherwise agreed.
• Review and approve plant selections, design concepts, and material choices in a timely manner.
• Pay all fees when due.

You acknowledge that landscaping and garden work may involve natural variability and that results may differ due to weather, soil conditions, drainage, sunlight, pests, disease, and other environmental factors beyond the control of Maple Bloom Garden Design.

4. Payment Terms and Conditions

Fees will be communicated in a written estimate, proposal, or invoice. Unless otherwise stated, all prices are in Canadian dollars (CAD) and are subject to applicable taxes.

• Deposits, if required, may be used to reserve scheduling and purchase materials.
• Invoices are due on the date stated on the invoice or, if no date is stated, within 15 days of issuance.
• Late payments may result in suspended services, rescheduling, collection efforts, and interest at the maximum rate permitted by law.
• Any additional work requested by you or required due to unforeseen site conditions may be billed separately.
• Material costs, permit fees, disposal fees, delivery charges, and subcontractor charges may be passed through to you if disclosed in advance or reasonably required to complete the Services.

If a payment is reversed, disputed without reasonable basis, or declined, you remain responsible for the full amount owed, including any associated bank or administrative fees to the extent permitted by law.

5. Cancellation and Refund Policy

Cancellations and rescheduling requests should be made as early as possible by contacting Maple Bloom Garden Design.

• If you cancel before materials are ordered or work begins, any deposit may be refundable less reasonable administrative costs, unless otherwise stated in writing.
• If materials have been ordered, custom items purchased, or work has commenced, deposits and amounts already paid may be non-refundable to the extent of costs incurred and work completed.
• Short-notice cancellations or missed appointments may be subject to a cancellation fee.
• Weather-related delays, seasonal limitations, or safety concerns may require rescheduling without liability.
• Refunds, if any, will be assessed on a case-by-case basis and may exclude completed work, special-order materials, and non-recoverable expenses.

Because garden and landscaping services are affected by natural conditions, no guarantee is made that all plants, turf, or installed materials will survive or perform identically after installation, unless a separate written warranty is expressly provided.

6. Liability Limitations

To the fullest extent permitted by applicable law, Maple Bloom Garden Design shall not be liable for:

• Indirect, incidental, special, consequential, exemplary, or punitive damages;
• Loss of profits, loss of enjoyment, loss of use, or loss of business opportunities;
• Damage caused by pre-existing site conditions, hidden defects, underground utilities, pests, disease, weather, flooding, drought, frost, or acts of third parties;
• Damage resulting from your failure to maintain installed plants, turf, irrigation systems, or soil conditions after service completion;
• Delays or failures caused by force majeure events or circumstances beyond reasonable control.

To the fullest extent permitted by law, the total aggregate liability of Maple Bloom Garden Design arising out of or relating to the Services shall not exceed the amount paid by you for the specific service giving rise to the claim.

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful, including liability for fraud, wilful misconduct, or any other liability that cannot be excluded under applicable Canadian law.

7. Intellectual Property Rights

Unless otherwise agreed in writing, all designs, concepts, sketches, plans, drawings, proposals, photographs, specifications, and other creative materials prepared by Maple Bloom Garden Design remain the intellectual property of Maple Bloom Garden Design until full payment is received.

Upon full payment, you receive a limited, non-exclusive, non-transferable licence to use the final deliverables solely for the property and purpose for which they were created. You may not reproduce, resell, distribute, or use the materials for other projects without prior written consent.

Maple Bloom Garden Design may, unless you object in writing, use photographs or general descriptions of completed work for portfolio, marketing, or promotional purposes, provided that any personal information is handled in accordance with applicable privacy laws.

8. Data Protection and Privacy

Maple Bloom Garden Design collects, uses, and discloses personal information only as reasonably necessary to provide the Services, manage client relationships, process payments, schedule work, comply with legal obligations, and communicate with you.

Personal information may include your name, address, contact details, property access information, billing details, and service preferences. We take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, use, or disclosure.

We may share personal information with service providers, subcontractors, payment processors, or professional advisors only as needed to perform the Services or comply with law. By using the Services, you consent to such collection, use, and disclosure as described in these Terms and in any applicable privacy notice.

You may contact Maple Bloom Garden Design to request access to or correction of your personal information, subject to applicable legal limitations.

9. Force Majeure

Maple Bloom Garden Design shall not be liable for any delay or failure to perform caused by events beyond its reasonable control, including but not limited to severe weather, storms, floods, drought, fire, labour disputes, supply shortages, transportation disruptions, utility outages, governmental actions, epidemics, pandemics, or acts of God.

In the event of force majeure, service dates may be postponed, modified, or cancelled without liability, and any affected obligations will be suspended for the duration of the event.

10. Changes to Terms

Maple Bloom Garden Design may update or revise these Terms from time to time. The updated Terms will be effective when posted, provided, or otherwise communicated to you, unless a later effective date is stated.

Your continued use of the Services after any change constitutes acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Services and, where applicable, cancel any future bookings.

11. Applicable Law and Jurisdiction

These Terms and any dispute arising out of or relating to the Services shall be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Subject to any mandatory consumer protection or other applicable legal rights, the parties agree that the courts located in Toronto, Ontario shall have exclusive jurisdiction over any dispute arising from or related to these Terms or the Services.

12. Contact Information

If you have any questions, concerns, or requests regarding these Terms or the Services, please contact:

Maple Bloom Garden Design
2480 Yonge Street, Toronto, ON M4P 2H1, Canada
Email: [email protected]
Phone: +1 (416) 782-5943

13. Severability Clause

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be severed to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

If any invalid or unenforceable provision can be modified to make it valid and enforceable, it shall be deemed modified to the minimum extent necessary to achieve that result, consistent with applicable law and the original intent of the parties.